AESTHETE SMILESTUDIO PTE. LTD. (“Aesthete Smilestudio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy governs your use of our website and digital services. By continuing to browse or interact with our site, you acknowledge that you have read, understood, and agreed to the practices described in this policy, as updated from time to time.
1. Personal Data We Collect For a better experience while using our website and services, we may ask you to provide certain personally identifiable information, including but not limited to:
- Full name
- Contact phone number
- Email address
- Details provided during general inquiries, entry forms, or appointment bookings
2. When We Collect Information We collect personal data directly from you when you:
- Fill out and submit an enquiry or registration form on our site
- Sign up for promotional news or newsletters
- Respond to a survey, review request, or marketing communication
- Engage with us via email, live chat, or phone inquiries
3. How We Use Your Information We use the collected information for the following purpose-driven operational and marketing needs:
- Service Fulfilment: To quickly process inquiries, schedule appointments, and fulfill requested dental services.
- Service Improvement & Analytics: For internal record keeping, customer profiling, and analyzing preferences to refine our clinical care and user experience.
- Feedback: To request ratings, reviews, or feedback regarding your experience.
- Follow-up: To communicate with you following an inquiry, booking request, or correspondence.
- Direct Marketing: To periodically send updates, promotional news, special offers, or event details using the contact particulars you provided.
4. How We Protect Your Personal Data We implement strict administrative and technological safeguards to keep your personal details secure:
- Access Control: Your personal information is contained behind secured networks accessible only by a limited number of authorized personnel who are required to keep the data confidential.
- Encryption: All sensitive transactions and transmitted data are encrypted via Secure Socket Layer (SSL) technology.
- Third-Party Protection: We will never sell, trade, or rent your personal information to third parties.
5. Cookie Policy Cookies are small data files stored on your computer’s hard drive that serve as anonymous unique identifiers. We use cookies on our site to collect operational data and improve your browsing experience.
- Managing Cookies: You can adjust your preferences through your browser settings to decline cookies or alert you when a cookie is being sent.
- Impact of Disabling Cookies: If you disable cookies, some features designed to make your site experience more efficient may not function properly.
6. Links to External Websites Our site may contain links to external websites of interest. Once you use these links to leave our website, Aesthete Smilestudio does not exercise control over external platforms. Consequently, we are not responsible for the protection and privacy of any information you provide while visiting external sites, as they are not governed by this Privacy Policy. We advise reviewing the privacy statement of the destination site.
7. Policy Updates We reserve the right to modify or update this Privacy Policy at any time without prior individual notice. All updates will be published directly on our website. We encourage you to review this Privacy Policy regularly to stay informed of any changes.
8. Contact Us & Inquiries If you have questions, feedback, or wish to submit an inquiry regarding our privacy practices, please contact our team directly via our official website Contact Us page or customer service channels.
Data Protection Officer
Aesthete Smilestudio Pte Ltd
Email: dental@aesthetesmilestudio.com
Telephone: +65 6438 3811
Address: 50 Raffles Place Singapore Land Tower #03-01A Singapore 048623